Our hands-free pumps have 90 days warranty from the date of purchase. This warranty only covers the Upslife breast pump motor and not the accessories.

--Flange, diaphragms, and duckbills should be replaced upon signs of wear and tear.

This warranty is subject to the following terms and conditions:

1. This warranty is only valid for the customer as per the order details. It cannot be transferred, negotiated, or assigned to a third party.
2. Please keep your original proof of purchase from upslife.com as it is required to exercise your warranty.
3. The Warranty covers the electrical breast pump motor and does not cover the product parts that are normal wear and tear/Usage other than in accordance with the instruction manual/Any unauthorised disassembly, repair, alteration or modification/Misuse, abuse, negligence or accidents, and rough handling/Liquid damage (e.g. water/milk entering breast pump motor).
4. For warranty claims please send an email to support@upslife.com with your order number and reason for your claim. One of the team will then instruct you on how to proceed. All transport/courier fees for sending and collection are to be covered by the customer.
5. Any warranty claims must be supported with reasonable evidence, including proof of date of purchase along with pictures/and photography. The team may also want to examine the pump to check for any water/milk damage.
Upslife must be notified of any and all issues regarding the breast pump upon submission for a warranty claim.

Upslife will repair or replace the breast pump once we have determined that its defect(s) meet the terms and conditions of this warranty. Note that refunds cannot be made after 15 days of receipt, only repairs or replacements can be made.
The duration of this warranty will not be extended in the event that Upslife decides to repair the breast pump or provide a replacement for the breast pump.

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